Business Talk- Intrust IT; Cyber Security

Dave Hatter, Director of Business Growth joins us from Intrust IT. Intrust IT is a Cincinnati managed service provider (MSP) providing IT support and best-in-class cyber security for small-to-mid size businesses in our region. We help our customers be more productive AND secure. The biggest topic this month is Cybersecurity Awareness! October is also National Cybersecurity Awareness Month and Dave addresses big issues!  

 - What are some of the most common attacks you see?

1. Phishing and Spoofing attacks are the most common today. Emails and text messages asking people to click on links or reply are becoming a giant issue. 
   1. The best way to prevent these is AWARENESS. Be skeptical of the email or text. Do not click on the link and do not reply. Call the agency to verify that this is not real and is a scam or call the person at your company to ask if they sent that to verify. 
2. Deep Fake voiceover is a now becoming more common as well. Dave gave the example of scammers using a voiceover that sounded just like the CEOs voice and had an employee transfer funds to another account. Unfortunately, this is happening more. 
3. If you notice any FRAUD, act IMMEDIATELY. The longer you wait, the less likely you will recover the money you lost. 

- What can organizations do to be more secure and are there any free resources? (Most are free or very low cost to you)

1. Create a culture in your company to call and question before acting. 
2. Technology needs to be update and remain up-to-date. It may cost money in the beginning to update the technology but, if you do not, you will fall prey to the hackers. 
3. Enforce the multi-step authentic verification process. It may be more steps which can be a pain but, completely worth it. The hackers are more likely to move on. 
4. Create a policy for your company that you cannot use the same password for personal life and work. Make the passwords strong and unique. 
   1. There are free applications that can be used to keep all of your passwords. Dave mentions last pass, kepper, and dashlane. They work on phones, tablets, and PCs. 
5. Stay up on software updates and antivirus programs on your computer. 
6. If you think that your company is up-to-date and have the tools in place, the best thing you can do is contact an outside firm and have them do an audit to see if any gaps exist. 

To contact Dave Hatter or to learn more about Intrust-IT: 

Email: dave.hatter@intrust-it.com 

By phone: 513-469-6500

Visit their website: https://www.intrust-it.com/